We are committed to delivering your preloved books with care and efficiency. As all items are shipped directly by us, we ensure a personal touch in every order.

1. Shipping Locations

We currently ship orders all over India. Please check the availability of shipping to your area during checkout.

2. Processing Time

• Orders are typically processed within two business days after payment confirmation.
• You will receive an email or SMS notification once your order is dispatched.

3. Delivery Time

• Delivery timelines vary depending on your location. Most orders are delivered within five to seven business days from the date of dispatch.
• We will notify you promptly in case of delays due to unforeseen circumstances (e.g., weather, holidays, or logistical issues).

4. Shipping Fees

• A nominal shipping fee will be added to your order total at checkout.
• Free shipping may be offered on orders above ₹1500/- (if applicable).

5. Packaging

Each book is carefully packed to ensure it reaches you in the best condition. While some wear and tear may already exist due to the preloved nature of the books, we take utmost care during shipping.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking link or update. If you have any questions about your shipment, please get in touch with us at charantiandchai@gmail.com

7. Delivery Attempts

• In case of an unsuccessful delivery attempt, the courier will make two attempts. After that, the package may be returned to us. Re-shipping will require additional shipping fees.

8. Self-Shipping

As these books are shipped directly by us:

• Delivery times may vary slightly based on availability and location.
• We assure you of personal handling and attention to every package.

If you have further questions about shipping or delivery, please get in touch with us at charantiandchai@gmail.com